Dorner Services

The Dorner service team is available as follows:

service@dorner.at
Service hotline +43 5512 2240-400

Generally the following service times apply for DornerControl and DornerDispatching:

Our service is not available on the following bank holidays:

2011
Christmas Eve (24.12.2011) from 12 noon
Christmas Day (25.12.2011)
Boxing Day (26.12.2011)
New Year´s Eve (31.12.2011) from 12 noon

2012
New Year´s Day (01.01.2012)
Easter Monday (09.04.2012)
Ascension Day (17.05.2012)
Whit Monday (28.05.2012)
Christmas Eve (24.12.2011) from 12 noon
Christmas Day (25.12.2011)
Boxing Day (26.12.2011)
New Year´s Eve (31.12.2011) from 12 noon

If you have a 24 hour package, our service team is also available on these days, except for the following bank holidays:

2011
Christmas Eve (24.12.2011) from 12 noon
Christmas Day (25.12.2011)
Boxing Day (26.12.2011)
New Year´s Eve (31.12.2011) from 12 noon

2012
New Year´s Day (01.01.2012)
Christmas Eve (24.12.2012) from 12 noon
Christmas Day (25.12.2012)
Boxing Day (26.12.2012)
New Year´s Eve (31.12.2012) from 12 noon

For all other Dorner products applies:

Closed on Austrian public holidays.

Note
Customers with DornerServiceGuarantee enjoy an array of services as well as the Dorner service hotline. Most services are also available to customers without a service agreement and will be charged at cost.

Further services
Training of personnel -
growing with the requirements
New technologies require the understanding of complex correlations. Dorner Electronic continuously offers possibilities for ongoing training.

On-Site service
If required, our tight network of external bases for installation, spare parts and service guarantees fast onsite support.

Kontakt

• Organisation
  

Have you seen our new service guarantee for your DornerControl? You can find more here ...