DornerOptimize – get it right
The dispatching software DornerOptimize ensures optimal order planning in the concrete industry. The software specialised in ready-mix concrete, mortar, bulk materials as well as silo and skip transport leads to significant improvements in efficiency in the vehicle fleet and plant area with concomitant cost savings.
More efficiency for vehicle fleet and plants
Which truck is on which construction site? Are vehicles also available for short-notice orders and how can the plant utilisation be optimised? Those are everyday questions in concrete plants that can be answered with the click of a button using the dispatching software DornerOptimize. The software from the market leader is specialised in the distribution planning of ready-mix concrete, bulk materials, mortar, pumps, silos and skips and comes into its own above all on usage with several plants. DornerOptimize is a central dispatching system where all the elements in concrete plants come together. The increasingly short-notice nature of order placement is forcing the operators to increase efficiency. Specific figures underline this aspect in relation to the support provided by DornerOptimize. After the introduction of the software, dispatchers report:
- A significant improvement in punctuality (70 percent)
- A significant improvement in the information flow (55 percent)
- Fewer incorrect deliveries (36 percent)
DornerOptimize is optimised for efficient interaction with the control software DornerBatch, DornerControl as well as Dorner weighbridges. All common control systems from other manufacturers are, however, also supported.
An overview of the functions
Central interface management permits the clear implementation of the business processes.
Integration of all common telephone systems – including voice recording.
GPS tracking permits automatic status acquisition and live map display.
Optimisations made can be traced and can be analysed individually.
Online interface to the vehicle tachograph permits implementation as per EU directives.
Production and transport costs are adjusted and optimised in real time.
Dorner products in use
This is what our customers say
DornerServiceGuarantee: for worry-free dispatching
The Dorner service approach goes beyond the boundaries of a warranty and Dorner's own products. In over 50 percent of the cases, the problems are related to the system and not to the Dorner software. Nevertheless, DornerSupport does not leave you in the lurch. We see ourselves as a competent troubleshooter for problems in concrete plants.
The DornerServiceGuarantee includes:
- Immediate assistance on the failure of DornerOptimize
- Immediate assistance on disruption to DornerOptimize
- On-going licence costs for the online map service
- Installation of updates and patches for bugs
- Provision of support records on your plant
- Regular updates to the latest program release
The following additional packages are available as options:
You can use a host in our data centre for DornerOptimize. The advantages: very high performance due to the latest multicore hardware and backbone, high-speed Internet connection. Our experts take over the administration, the backup and the monitoring of the server for you.
Assistance with all problems: you receive support with modifications to forms and during the optimisation of the production process, as well as annual user training courses and instruction after the installation of updates.
Along with an annual hardware check and an on-site check by a Dorner support technician, you receive a spare parts guarantee for Dorner products as well as a ten percent discount on spare part deliveries.
Dorner provides support if there are any problems related to the telephone integration (ONSOFT) and co-ordinates support services with the manufacturer. This package is mandatory on the provision of the telephone integration by Dorner.
The telematics devices and status sender boxes are checked for faults and serviced by our experts – in close co-ordination with the manufacturer. This package is mandatory on the provision of telematics equipment by Dorner.
Our software is continuously further developed.
Find out more about our latest software updates!